Additional protection for your Nord Account.
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What is multi-factor authentication?
Multi-factor authentication (MFA) is an additional layer of security for your online accounts. When it’s enabled, you have to enter your password and then authorize the login attempt with a special app, time-sensitive code, or second device.
Why should I use multi-factor
authentication for Nord Account?
Why should I use multi-factor authentication for Nord Account?
authentication for Nord Account?
No one is entirely immune to phishing attacks, and massive database hacks hit the news every few weeks. Passwords are constantly being stolen, guessed, cracked, and leaked, which puts your online life in danger. But if you have MFA set up, it will be there to protect your Nord Account if that happens. Intruders would need to have access not only to your password but to your physical device as well – and that’s much harder to do.
Which authentication methods can I use with Nord Account?
Which authentication methods
can I use with Nord Account?
Authentication
apps
Authentication apps
apps
Nord Account supports authentication apps that periodically generate codes, which you must enter whenever you log in. The codes are valid for 30 seconds before they change to protect your accounts against delayed attacks. There are many free authentication apps available for mobile devices, like Google Authenticator or Authy. Check the app’s description and reviews on Google Play or Apple’s App Store to make sure that it fully fits your needs.
Security keys
You can also use physical Bluetooth, NFC, or USB security keys to secure your account. USB devices plug it into your computer’s USB port. If your key supports NFC or Bluetooth, you can use it to log into your account on a smartphone. Nord Account supports USB security keys certified by FIDO2. These include the Security Key series, Yubikey 5 series, iePass FIDO K44, MultiPass FIDO K25, ePass FIDO NFC K9 and K35, BioPass FIDO K26 and K27, and others.
How to set up MFA for Nord Account
Once you’ve selected and installed your authentication app, follow these steps to set up multi-factor authentication on your Nord Account:
1
Log in to your Nord Account and go to “Account settings”.
2
Open the “Multi-factor authentication (MFA)” tab.
3
Click on the “Multi-factor authentication (MFA)” panel.
4
Follow the instructions from the handy Setup Wizard.
Save your backup codes. You’ll need them in case you have to access Nord Account without your authentication app. You will be prompted to log out of all devices. This is highly recommended for your security.
How to remove MFA from Nord Account
If you want to replace your authentication app with a different one, follow these steps to remove MFA from your Nord Account:
1
Log in to your Nord Account and go to “Account settings”.
2
Open the “Multi-factor authentication (MFA)” tab.
3
Click on the “Multi-factor authentication (MFA)” panel.
4
Enter your password, click the “Disable” button, and confirm your choice.
You can now set up a new authentication app by following the instructions listed above.
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Frequently asked questions
What should I do if I lose access to my MFA method?
If you lose access to your MFA device, you can use one of your Nord Account backup codes to log in to Nord services and change your MFA settings. If you have lost or exhausted your backup codes, please contact our customer support staff for help.
What are the benefits of multi-factor authentication for Nord Account?
Multi-factor authentication greatly improves the security of your Nord Account. Once you enable MFA, you have to directly authorize every login attempt — for example, by entering a time-sensitive code from your mobile authentication app. This means that intruders are locked out of your Nord Account if they can’t physically access your authentication method.
When should I use MFA for Nord Account?
You should always use multi-factor authentication for your Nord Account. If hackers get hold of your Nord Account credentials, they can use your Nord Security services for their own benefit or alter your subscriptions. Multi-factor authentication protects you from this nightmare scenario by making it impossible to infiltrate your Nord Account with just a stolen password.
Does NordVPN have two factor authentication?
Yes, NordVPN has access to two-factor and multi-factor authentication via Nord Account. You can add additional authentication steps (an authenticator app and/or a security key) in your Nord Account settings. The next time you try to log in to NordVPN, you will be asked to log in to Nord Account and complete all the selected authentication steps.
