You will receive an email notification when your lab test results are ready. You can log in and view the results on your Quest Results page.
Note: If you are waiting for lab results in California or Pennsylvania, your lab results may be held for a period of time before they are released. This hold time is in place to comply with state-specific laws.
How long does it take to get my lab test results?
As soon as they are available, we'll email you to log in and view the results on your Quest Results page. You can also check the status of your results on the same web page. If you are waiting for lab results in California or Pennsylvania, your lab results may be held for a period of time before they are released. This hold time is in place to comply with state-specific laws.
Note: If you have a result that requires prompt attention, PWNHealth will make 3 attempts to contact you by phone.
Who will have access to my results? Can I share my results?
You will be the only one with access to your lab test results, with the exception of Quest Diagnostics and PWNHealth (including physician and related services performed for you in connection with your purchased testing) and as otherwise noted below. Your results will not be shared with your primary doctor or other providers unless you decide to share your results directly. However, Quest Diagnostics and PWN will disclose your test results if required by law, such as to public health authorities, or as authorized by you.
Will any lab test results that my doctor ordered for me also show up in the Quest Results page?
No. But if you have a MyQuest™ account, you can log in to see the lab test results that your doctor ordered. Alternatively, contact your doctor’s office directly.
How do I know what my results mean? What if I have questions about my results?
Your purchase includes the option to discuss your test results with a PWNHealth physician at no extra cost. However, it is your responsibility to ask your doctor what your test results mean. Quest urges you to share your results with your doctor to make the best decisions for your health.
What if I am interested in speaking with a physician?
Included with your purchase is the opportunity to speak with a PWN physician about any of your lab test results. In some states, the PWN physician will be able to provide treatment for some conditions. If one or more of your results indicates that you need prompt attention or is a positive sexually transmitted disease (STD) or HIV result, you will receive a call directly from the PWN care coordination team.
If you would like to speak with a member of the PWN care coordination team or a PWN physician to discuss your results, you can contact PWN Monday through Friday between 9:00 AM and 5:30 PM EST at 1.855.205.6146.
I never got an email notification for my test results. What do I do now?
Please log in and check your Quest Results page for the status of your results.
You can also contact Customer Service for assistance by clicking this link: Questhealth.com/customer-support.html
I received an email notification that my lab test results are ready to view, but I cannot see them in my Quest Results page. What should I do?
Please contact Customer Service for further assistance by clicking this link: Questhealth.com/customer-support.html
What is the Physician Service Fee?
Your purchase includes a Physician Service Fee. This fee can be seen on the test page, on your order summary page (before checkout), and on your receipt. The Physician Service Fee is the fee that Quest collects from you on behalf of PWN for their services to you. Quest will pass along these fees to PWN. Included in your purchase is the opportunity to speak with a PWN physician to discuss any of your lab test results. In some states, the PWN physician will be able to provide treatment for some conditions. If one or more of your results indicates that you need prompt attention or is a positive sexually transmitted disease (STD) or HIV result, you will receive a call directly from the PWN care coordination team. If you would like to speak with a member of the PWN care coordination team or a PWN physician to discuss your results, you can contact PWN Monday through Friday between 9:00 AM and 5:30 PM EST at 1.855.205.6146.
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In all cases, your doctor should be able to give you a copy of the test results. Talk to the office of the health care provider who ordered the lab tests and explain that you would like to receive a copy of the results.
You can ask for your results directly from the pathology laboratory that is performing the tests. Each pathology laboratory has their own protocol on how to release test results to patients.
This is generally 2-5 business days from the time the sample is received, depending on your test. If you are waiting for lab results in CA, KY, MD, or PA, your lab results may be held for a period of time before they are released. This hold time is in place to comply with state-specific laws.
Most test results are available within 2-5 days of collection. Yet some complex testing may take 14 days or more. Quest sends completed test results directly to the ordering doctor for review. Results will also be available in your MyQuest account as tests are completed.
It is tempting to say, "You will be fine," but you both know that you can't make that guarantee. Instead, a more helpful thing to say would be something like "I'll be here for you, no matter what the test results reveal."
Thus, individuals have a right to a broad array of health information about themselves maintained by or for covered entities, including: medical records; billing and payment records; insurance information; clinical laboratory test results; medical images, such as X-rays; wellness and disease management program files; ...
Remember there are many reasons why a healthcare provider will contact you after a medical test. If results are concerning, they may call you or have a receptionist call to schedule an appointment. 15 A healthcare provider may also call to assure you everything is okay or discuss any needed follow-up tests.
You may get your blood test results after a few days, and usually within a few weeks. If you do not hear anything after a few weeks, contact the GP surgery or specialist. The GP, nurse, or specialist should talk to you about your results and explain what happens next.
To protect the privacy of your data, the personal information in your lab test order must match your Labcorp Patient account. If the information is different, your results may not appear in your account. If you need help accessing your results, you can contact us.
The following blood tests will take longer: Diabetes blood test (Hba1c) – 1 week. Rheumatoid Arthritis blood test – 1 week. Coeliac blood test (endomyssial antibody) – 2 weeks.
For most CSET exams, your results will be available within three to six weeks. However, you can check the specific wait time for your CSET scores here.
Sometimes incomplete or out-of-date demographic information gets sent with a lab test order. When this occurs, Quest Diagnostics can't always match a lab test result to your Quest Account, and in such cases, we can't send a lab test result to MyQuest.
Your results may be delayed if the sample is inadequate (not enough blood), contaminated, or if the blood cells were destroyed for some reason before reaching the lab.
Remember there are many reasons why a healthcare provider will contact you after a medical test. If results are concerning, they may call you or have a receptionist call to schedule an appointment. 15 A healthcare provider may also call to assure you everything is okay or discuss any needed follow-up tests.
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